The biggest challenge organizations face is retaining expertise and organizational knowledge. This may be hard to fathom, but in the 29 years I have been helping supply chain and business organizations make better decisions, it is surprising how often the groups re-visit the same decisions over again. Key roles are turning over more quickly, and replacements often begin their own new initiatives before the current ones have had time to take hold. Lessons learned in one decade end up being be re-learned by the next generation of leadership, often with little insight or carry-over from the business and supply chain leaders that preceded them. That has been good for Profit Point’s consulting business: In some cases, we have become the continuity to help organizations retain institutional knowledge to train the next generation of leaders, planners,
While we enjoy helping our customers build on previous successes, I have observed too many situations where an organization loses valuable insights and understandings as leadership and personnel change and has to re-learn the basics over and over again. What can an organization do to proactively retain the cultural, analytical and business knowledge that has been developed over the years? Reach out to us, and we can discuss strategies to solve this recurring challenge so many organizations face.